Q  I have not had an email confirmation for my order?
A  Check your 'junk or spam' folders and if it's not there, contact us on info@sanmichellebags.co.nz


Q  What is the shipping time to NZ?
A  From despatch date it is approximately 3-7 days.


Q  What is the returns policy?
A  All full-priced product is fully exchangeable and refundable.  All sale product is able to be exchanged.  Refunds are not a possibility.